#MDCCGoodWork: Valve company connects in more ways than one

By Reece Milner

(January 15, 2018 – KENT COUNTY, Md.) – The Eastern Shore is a close-knit community, and that closeness is at the heart of Dixon Valve’s commitment to service.

The century-old industrial coupling supplier that started with one man is now an international presence with more than 1,600 employees, 400 of which are here in Maryland.

“With invested interest in the town and in the people, we consider ourselves to be a part of the local community and work hard to get involved,” said Dixon Valve President Bob Grace.

Dixon has a long-standing commitment to the community. Among its many initiatives, Dixon supports the local United Way and Horizons of Kent & Queen Anne’s Counties. Plus, each week, 30 employees travel to local schools to teach a 15 minute character development program through Character Counts of Kent County.

“We have a great partnership with Chesapeake and we are an avid supporter of the college as we work collaboratively with them on a lot of different projects,” Grace said. “To us, college is very important in providing us a stream of talented employees for now and in the future.”

Innovative as a rule

The future is a focus for Dixon Valve, and part of the reason it’s been a success for 100 years. Grace said the company works to continually innovate and reinvent its products and technology. The business focus may be on bettering products, but loyalty is at the core – loyalty to customers and to community.

“What it means for us is that we have done a lot of things right, but we attribute that to the fact that we really haven’t changed our values and our foundation from what we have been built upon,” Grace explained. “We think that if we continue to hold ourselves to the high standards that we have, that there is no reason that we cannot reach additional milestones in the foreseeable future.”

Dixon has always run with a vision of the link between commitment and reputation.

Then again, it has always been in the business of connecting things.

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