Kaiser Permanente rated in the top 1 percent for health plans

(October 1, 2018 – ROCKVILLE, Md.) Out of more than 1,000 health plans evaluated this year, Kaiser Permanente of the Mid-Atlantic States’ Private and Medicare plans in Virginia, Maryland and the District of Columbia, all received the highest possible rating (5 out of 5) from the National Committee for Quality Assurance. The organization’s Medicaid plans in Maryland and Virginia received the highest rating as well. According to the NCQA’s Health Insurance Plan Ratings 2018-19 national report, Kaiser Permanente of the Mid-Atlantic States’ offerings are among the top 1 percent of plans in the nation as evaluated by NCQA’s rigorous review process.

“Our nation-leading performance across this wide spectrum of care is a testament to our high-quality physicians who band together every day to provide best-in-class care to our patients,” said Bernadette Loftus, associate executive director, The Mid-Atlantic Permanente Medical Group. “Dedication to our patients, a relentless pursuit of excellence, and our painstaking implementation of exhaustive quality improvement efforts is why our medical group is nationally recognized as the highest-performing medical group in the nation.”

With more than 1,500 primary and specialty care physicians available to them, Kaiser Permanente members have access to one of the largest medical groups in the region.

“Nearly 800,000 members in the Mid-Atlantic States place their confidence in Kaiser Permanente to deliver high-quality care and coverage in a way that is convenient and affordable. NCQA’s ratings are a clear indicator that we are delivering on that promise,” said Kim Horn, president of Kaiser Permanente of the Mid-Atlantic States. “We take great pride in the work that our dedicated team does each day to achieve and maintain our reputation for excellent care and service.”

To increase access to Kaiser Permanente’s top-rated health care and coverage, the organization announced plans this month to open a new state-of-the-art medical center in Prince George’s County, Maryland, in 2020. Additionally, three new medical centers are planned to open in Northern Virginia in 2019, which will be in Alexandria, Stafford and Haymarket.

NCQA Health Insurance Plan Ratings are determined by careful analysis and review of combined scores for health plans in the Healthcare Effectiveness Data and Information Set, commonly called HEDIS®; the Consumer Assessment of Healthcare Providers and Systems, or CAHPS®; and NCQA Accreditation standards. NCQA’s ratings and measures are issued annually and offer consumers additional indicators of quality and performance as they consider purchasing health insurance.

About the National Committee for Quality Assurance
The National Committee for Quality Assurance (NCQA) is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians in key areas of performance. NCQA’s HEDIS® is the most widely used performance measurement tool in health care. NCQA’s Web site (www.ncqa.org) contains information to help consumers, employers and others make more informed health care choices.


About Kaiser Permanente
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve more than 12.2 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. Kaiser Permanente provides and coordinates complete health care services for more than 770,000 members through 30 medical centers open in Maryland, Virginia and Washington, D.C. For more information, visit kp.org or follow us on Twitter, twitter.com/KPMidAtlantic or Facebook, facebook.com/kpthrive.

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