Membership Spotlight #8: UPS’s COVID-19 response

The following Member Spotlight is a summary from the interview with Whitney Harmel, vice president of membership and development at the Maryland Chamber of Commerce, and Michael Kiely, managing director of U.S. Government Affairs at UPS, in respect to their response to COVID-19. The full interview is included in the video below.

Michael Kiely was appointed to his current position as managing director of the U.S. Government Affairs for UPS in 2013. He finds extreme importance in community involvement and has been a proud Marylander for over 16 years.

With 3,000 safety committees led by UPS employees and managers around the world, the company was more prepared than most for the COVID-19 pandemic. Although a challenge, these safety committees were able to provide enhanced cleaning and safety practices for every UPS employee, truck and parcel. Their thorough and quick response to the pandemic proved to be essential in sharing their practices with businesses of all sizes.

Throughout the pandemic, UPS has provided donations of personal protective equipment (PPE) to healthcare stations throughout the world. The company’s partnership with Under Armour allows them to produce large quantities of masks for their employees and others in need. Their work with FEMA on ‘Project Airbridge’ has transported over 8.5 million tons of PPE overseas from Asia to numerous parts of the U.S.

In Maryland, UPS has distributed PPE to countless recipients daily. Most notably, UPS donated masks to the Prince George County Police Department, one of the areas most impacted by the pandemic within the state. In their partnership with McLane Global, UPS was able to deliver 2 million meals to students who rely on free and reduced school lunches.

“UPS is a company with a proud past and an even brighter future. Our values define us, our culture differentiates us, our strategy drives us,” says UPS CEO Carole Tomé. “At UPS, we are customer first, people led, and initiative driven.”

Kiely believes that UPS has coped extremely well with the COVID-19 pandemic because of their strong sense of community and shared responsibility. He urges the public to recognize and thank essential drivers for their many contributions during the pandemic.

For more information about how UPS is responding to COVID-19, click here.


Click here to view up-to-the-minute COVID-19 resources on the Maryland Chamber of Commerce’s COVID-19 resources page.

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